Through our quality policy we are committed to understand our customers requirements and to carry out their requests.
ISO 9001: 2008 envisages an approach based on managing organizational processes and a more logical structure, customer focus and satisfaction assessment, as well as top management commitment to continuous improvement.
For us, the certification means:
- customer and business partners satisfaction, and legal requirements
- greater credibility and confidence in the quality of our services
- greater understanding of organizational processes that involve the strong commitment of management, clear definition of responsibilities and authorities, internal and external communication improvement, more efficient use of resources and reduce the costs of non-compliance
- creating a framework for continuous improvement